EZcarer Meadowview Care (Demo)

Demo · Meadowview Care (Demo)

Experience EZcarer

See how technology can make care and support work simpler. Pick a role and explore a supported living service exactly as that person would.

  • 4 people supported
  • 2 homes and a community service
  • 8 weeks of daily records, months of plans and audits
  • 12 roles to try

Everyone and everything here is fictional. Please don't enter real information about people or staff.

Stories to follow

Follow one thing through EZcarer from start to finish. A guide walks you through each step.

Dan's difficult afternoons

From a serious incident to a better afternoon routine, and a thank-you from his mum.

  1. It starts with an incident
  2. The pattern in the records
  3. The plan changes
  4. The team is told
  5. A goal Dan chose
  6. And a thank-you
Leah's bruise

An unexplained bruise, handled openly from the first record to the family.

  1. A body map
  2. A safeguarding concern opens itself
  3. Her sister asks
  4. Making the bathroom safe
  5. Nothing gets lost
Keeping the team safe and skilled

Training, checks and supervision, from the matrix to a single DBS.

  1. Who needs what
  2. One person
  3. The training matrix
  4. Policies signed
  5. Supervision
Medication done safely

From a late pharmacy delivery to the monthly audit.

  1. Running low
  2. The team sorts it
  3. Controlled drugs
  4. The monthly audit
  5. Reporting

Care team

Record care, read the handover and support people day to day.

Priya Shah Team leader

Leads shifts at both houses. Sees everyone, gets the shift alerts, and signs off handovers.

Hannah Lewis Senior support worker

Supports Joe at Elm Court and Aisha in the community. Can't see Dan or Leah at all.

Kwesi Boateng Support worker

Works at Meadowview House. Sees only Dan and Leah. Records their day and reads the handover.

Tom Fletcher Clinical lead (nurse)

Clinical oversight across everyone: health monitoring, PRN use and body maps.

Managers and leaders

Run the service, see what needs attention and oversee everything.

Grace Adeyemi Registered manager and organisation administrator

Sees everything: every person and record, protected information, alerts, users, settings and the audit trail.

Samuel Okafor Director

Oversight across the organisation: people, records, quality and finance, plus the audit trail. Reads rather than records.

Olivia Grant Deputy manager

Runs the service day to day: all people and records up to protected level, alerts, tasks and the rota.

Quality and oversight

Review records read-only, check the audit trail, get inspection-ready.

Fiona Walsh Quality and compliance lead

Reviews records, trends and the audit trail across the service, ready for inspection. Read only.

Martin Cole Auditor (read only)

Time-limited read-only access for audits or a mock inspection. Can view records but can't add or change anything.

Office

Staff, money and admin, with care records kept private from these roles.

Joanne Reid HR officer

Staff records only. Has no access to the people you support: this shows the privacy wall.

Ravi Patel Finance officer

Invoicing, funding and money audits. Can't open care records.

Sam Taylor Administrator

Office support: documents and scheduling. No access to care records.

Things to try

A handover nobody had to write

As Kwesi, open the handover for Meadowview House: it's written from the last shift's records. Add a daily note for Dan and see it appear in the next handover.

Checks that act on their own

Record a water temperature check with a shower at 40°C. The form asks what you did, and a maintenance task and an alert are raised automatically.

Reports built from records

As Grace, open Dan's Weekly KPIs and Charts: the KPI sheet and behaviour scatterplot come from records nobody had to copy out.

Privacy walls that hold

As Hannah, try to find Dan. As Joanne in HR, try to open anyone's records. Each role sees only what it should.